Buying and Selling

I've been an *b*y member for more than 2 years now. It's been a hobby for the two of us and we enjoy buying and selling things online. I sell all my used books and sometimes we see really cheap discounted branded clothing here and believe it or not, there are people willing to pay full price for the clothing. It's been fun going around stores to find these cheap stuff and trying them on and modeling them and then selling them to someone who has more money than us and want to look good. But today the company we do our transactions on suspended our account without any notice. No warning at all. Just suspended.

The most horrible thing is that we can only contact them through email. No live chat, no phone number - nadda! It's so frustrating. Emails tend to be ignored. And they take forever to reply. And what normally happens is that you want to reply to the email they send and ask another question, and the email cycle goes on and on! I went onto the forums they have on the site and so many other people have the same problems. Some people have found that it takes more than 3 months to reinstate their accounts! Some members have their accounts suspended many times even though they prove that their transactions have been valid and ill-free!

It's so hard to get mad with a computer! I feel like screaming to someone on the phone. All that hard work to make sure that our feedback was positive, that we followed their rules, to make sure our customers were happy - even the hard customers. All those times we had to take in losses when the post didn't do a good job delivering a package! It's been so rewarding making the odd $50 here and there. It's been such a learning experience for us. But in the end the big company can do anything they want. When someone who's had 7 negative feedbacks wins our item and is obviously a fraud, we don't get the money the company has taken from us for the sale. Nooooooo it takes them weeks and multiple emails to them before we get our money back. Those 7 negative feedback members are the ones that should be suspended! Not me! F*ck those companies who think they're all that and are making money off of us who are just doing this as a hobby.

In the end it makes me feel so small and insignificant. It makes me want to strive to be a person with more power so people can't tell me how to do things when it's obviously legal and ethical. Benci tau!